Nancy asks…
FedEx Shipping Times?
How long will it take a 20lb package to get from OR to FL sent via FedEx ground? They say it’s in transit and it was shipped on the 4th, and my b-day is on the 12th, it’s a gift, but there saying it wont be here until the 15th. 11 days seems a bit much to me.
Michelle answers:
Well FedEx Ground is up to 7 days so something is wrong – I’d call FedEx. I work there and ship packages all over and have never had a package take longer than five business days – 11 days is ridiculous – Assuming you are saying Oregon to Florida it should only take 5 days according to FedEx’s Ground Transit Time Map
William asks…
FedEx tracking help!!!?
I ordered a crewneck sweatshirt and have kept track of its locations. it has been 3 days since it has moved and the estimated delivery is tommorow the 25th. it has been in kansas for 3 days so When will I get my package?
– 6/21/2013 – Friday
1:10 am
Departed FedEx location
FEDEX SMARTPOST KANSAS CITY, KS
– 6/20/2013 – Thursday
11:31 pm
Arrived at FedEx location
FEDEX SMARTPOST KANSAS CITY, KS
3:17 am
Departed FedEx location
FEDEX SMARTPOST INDIANAPOLIS, IN
– 6/19/2013 – Wednesday
11:07 pm
Arrived at FedEx location
FEDEX SMARTPOST INDIANAPOLIS, IN
7:36 am
Shipment information sent to FedEx
Michelle answers:
The missing information is :
Where do *you* live?
If you live in or near Kansas City, you will probably receive your item tomorrow, as estimated.
FedEx ‘SmartPost’ works like this : FedEx carries the parcel to the US post office nearest the destination. At that point, your tracking will change to ‘Delivered’ (because as far as FedEx is concerned, their job is done). There will be no further tracking updates after that. This is where you wait and wonder when (or if) USPS is going to deliver your parcel.
As you can tell, I’m not a big fan of ‘SmartPost’ and similar services (which many companies are using now), mainly because of the loss of tracking at the end of the process.
Your item will almost surely arrive on time … Maybe one day late, who knows?
I’ve always gotten my ‘SmartPost’ items on time, or occasionally one day past the estimate, but hey, what’s one day? No one’s perfect.
Mark asks…
What is FedEx Smartpost?
I ordered two items off amazon.com with two-day shipping. It shipped out today, and I live in NC. Right now the tracking says: FedEx Smartpost Charlotte NC Arrival Scan: 2:29 PM Today. I don’t live in the Charlotte area, I live in a city about a 4-hour drive from there, or about 45 minutes flying. I read somewhere that it means FedEx just gave the package to USPS but I don’t know. Does this mean USPS will take like 40 years to deliver my package, or….
Also, I got two-day shipping so I could get it by Saturday as Amazon said. Does this mean I won’t be able to get it on Saturday now….
Michelle answers:
Fedex Smartpost is about the cheapest way for companies to ship these days. Fedex Ground picks up the package and then transports it to the nearest (to you) USPS sort facility. The USPS then makes the final delivery to you. Should be 1 or 2 days after you see a delivered to USPS scan.
Robert asks…
help with fedex tracking…?
i’ve been waiting for my ipod to arrive for a few days now. apple estimated delivery from the fourth at the soonest to the seventh (aka TODAY) at the latest. the fedex truck came by, delivered a package to the office across the street, and left.
this is what my tracking coupon says:
Date/Time
Activity
Location
Details
Nov 7, 2008 6:16 AM
Departed FedEx location
HAGERSTOWN, MD
6:03 AM
On FedEx vehicle for delivery
EXTON, PA
12:58 AM
Arrived at FedEx location
HAGERSTOWN, MD
Nov 4, 2008 1:05 PM
In transit
RENO, NV
7:49 AM
Departed FedEx location
SACRAMENTO, CA
4:33 AM
Arrived at FedEx location
SACRAMENTO, CA
12:19 AM
Package data transmitted to FedEx
any idea why it would go from maryland, to pennsylvania (where i live), back to maryland? fedex irritates me more every time i use it. is there a number i can call or something? help please.
okay thanks for the help. i called and the automated operator said it’s scheduled to arive today. not sure what time, though, since fedex just came by… hope it actually comes.
yay! it came about an hour ago. thank you all for your help!
Michelle answers:
Call fedex and tell the voice automated computer ur tracking number
if it doesnt work than wait for the customer service and ask for help
email me if u need more helps
the w4eb site is http://www.fedex.com/us/
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