Nancy asks…
At local fedex facility?
Hey guys, my item was schedueled to arrive yesterday, but hasn’t. My tracking info is updated and says it is at the local fedex facility, and it is saturday.
Will they deliver my product today?
Got Fedex 1-3 day delivery
Thanks
Michelle answers:
Fedex doesn’t normally deliver on Sat without an extra charge, you might be able to go to the fedex station and pick it up today, try calling ’em and see. Odds are you won’t be able to tho, as your package would be 1 of thousands sitting unorganized at the station, and they don’t really have the human resources to go through that kind of pile on a Sat.
Betty asks…
Did FedEx lose my package?
Ok, so I ordered a Dell XPS 15 laptop which cost $1200 and is needed urgently. However, when it “shipped” according to Dell around the 9th and Fedex said “/Shipment information sent to FedEx” and that they were waiting for the package. Dell insists that the package is in FedEx‘s hands. THE NINTH WAS ALMOST A WHOLE F***ING WEEK AGO and there is still no news from FedEx. WHAT IS GOING ON?
I live in the DC area and we had some light snow. The roads are clear though
Michelle answers:
When a company plans to ship something to a customer, they review the order within a day and print out the airbill (the thing on it with a tracking number, your name and address). Then, they pack up your shipment and they stick the airbill on the outside of the box. At this time, it has a status of ‘shipped’ however it really hasn’t shipped yet.
The code of Shipment information sent to FedEx means they printed out the airbill however FedEX has NOT picked up the package yet and the laptop is still with Dell’s shipping department.
If Dell hasn’t given your package to FedEx in the next few days, I would send Dell an email with the FedEx tracking info.
Charles asks…
Old Navy shipping question? (Fedex)?
I ordered an amount over $50 on Oldnavy.com so I received free shipping. I entered my P.O box for the address, but now that the order status is shipped I see they’re shipping it with Fedex!
I looked at the fine print on free shipping over $50, and it says yes you can ship to P.O boxes. I didn’t think Fedex shipped to P.O boxes though. Should I be worried? Is this normal?
Michelle answers:
Fedex can ship with the post office. Fedex moves the package across the country on large pallets. It is delivered to the local post office for final delivery. I have had shipments from Amazon done that way many times with their free shipping.
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Donna asks…
Will my FedEx package be delivered earlier?
Shipment Dates
Ship date Aug 13, 2010
Estimated delivery Aug 17, 2010 by 7:00 PM
Destination
PHOENIX, AZ
Shipment Facts
Service type FedEx 2Day Service – Indirect Signature Required
Weight 2.0 lbs/.9 kg
Reference *******_*********
Purchase order number *******_*********
Shipment Travel History:
All shipment travel activity is displayed in local time for the location
Date/Time Activity Location Details
Aug 14, 2010 7:03 AM
At dest sort facility
PHOENIX, AZ
Aug 13, 2010 2:00 PM
Left FedEx origin facility
ONTARIO, CA
Aug 13, 2010 2:32 PM
Shipment information sent to FedEx
Aug 13, 2010 11:42 AM
Picked up
ONTARIO, CA
Michelle answers:
FedEx is never on time, the supposed to be the ultimate delivery service but Fexex has a habbit of delivering late at night. When your alseep. FedEx has millions of things to deliver and the way things changed today, you might not see your package in the nex 2 to 3 weeks. So hold on tight and if not hear from them on the due date call fedex or the post office so they can trace your package.
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