Richard asks…
FedEx shows my package was delivered and has signature proof, but not to my address. What should I do?
I purchased a book off Amazon. The seller shipped the book with my correct address on it. Online, fedex is showing the package was delivered a week ago and shows signature proof by someone I don’t know. I’m afraid they won’t do anything about it. Should I file a claim with amazon or what’s the best thing to do in this situation since I know it’s not the seller’s fault?
Michelle answers:
Delivery to wrong address sometimes happens. Call FedEx and explain them your situation. They either should go to that address and pick up your parcel or cover all your expenses, and you have to re-order it. Provide a tracking or other reference number when you call.
John asks…
How do you return a FedEx Express envelope?
I want to return this package I purchased and get my refund but I do not know how to send it back. It was delivered via FedEx Express, standard overnight. How do I send it back to where it came from?
Michelle answers:
You should contact the person who shipped it to you and ask how they want you to return it to them. And ask about their refund policy. Fedex will refund, if a refund is due, to the person who actually paid them in the first place, and that doesn’t sound like you. Besides if they delivered the package on time then no refund from Fedex is owed. This is strictly between you and the shipper call them.
Michael asks…
How do I scheduling pickup prepaid lable fedex on the phone with no account number?
I received replacement headphones from apple requiring me to return the beat up ones. How would I schedule a pickup on the phone with the prepaid lable with no account number??? I KNOW I CAN BRING IT TO FEDEX BUT FEDEX IS 20 miles FROM WHERE I LIVE!!!!!!! So don’t say bring it to fedex !!!!!!!
Michelle answers:
Call the 800-GoFedex number, you may have to talk to a person. You can schedule for a Mon. Pickup. You could also drop it in a Fedex drop box, you should find a listing on the Fedex website, there’s often a box outside main post offices.
William asks…
How old do you need to be to work at fedex?
Im lookin for all the specs on fedex. Averages hours a week, minimal age of employment, hourly pay, ect. Also i dont want any guesses. If u dont know for sure then dont act like u do.
Michelle answers:
Easy answer? It depends on where you live, what job, and which FedEx. Are you asking about FedEx Express, FedEx Ground, FedEx Office (Kinkos), FedEx Freight, Fedex Custom Critical, etc… Each operating company is a separate company and has different jobs, pay, and benefits. At FedEx Express, the FedEx pay structure is adjusted for local conditions. The minimum age for a driving position is 21. The minimum age for jobs like package handler is 18. The vast majority of people start as part-time employees. Driving or package handling. Again, depending on location, it usually isn’t too hard to move up to full time. As a part-time employee you are guaranteed 17.5 hrs a week. (Most locations you’ll get more, and there are usually extra shifts available) Also, as a part-time employee they can work around things like college or other jobs by written policy, not randomly. Average starting pay for a handler will be 10.50-12.50. Driver; 12.50-14.50. However, after a short period (can’t recall at the moment, 60 or 90 days), you get health/dental/vision/401k/profit sharing/tuition reimbursement/paid vacation/sick days/personal days/life insurance/and I believe pension (pension might be full-time only, not positive). While not every FedEx location is perfect, I really liked working at FedEx Express while I was there.
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