William asks…
Is it possible to have shipments sent to FedEx locations instead of your home?
My uncle is mailing me a package through Fed Ex but I don’t want it delivered to my house, I would rather pick it up at a FedEx location near my house. Is this possible? Does he have to select an option like “hold at location’ or ‘will call’? Or can I just call Fed Ex once it ships and tell them my tracking number? (For this, do I call 1-800-GoFedEx or do I have to find the location hear my house and call them to request them to hold it for pickup?
Michelle answers:
All of the above, it’s best (and cheapest) to have it sent to the local fedex station to begin with, if you have the tracking number you can also request (online if I remember right) to hold at the local station.
Sending it to the local station also save the $3 residential delivery fee.
If it has already been sent they may tag you with a address change fee.
You normally need to have a picture ID to pick up something at a FedEx station.
Chris asks…
What is the difference between FedEx and UPS?
And what does FedEx stand for? What does UPS stand for? Which one is better?
Michelle answers:
FedEx is the name of the company. It used to be Federal Express.
UPS used to be United Parcel Service.
Which one is “better” depends on what you’re shipping, and from where/to where. They’re both pretty reliable and their prices are fairly comparable.
Mandy asks…
If I miss my package , is FedEx supposed to leave a notification on my mailbox or door?
I am currently waiting on my phone to arrive and FedEx is delivering it . I dont know if it came yet because when my brother was here he said it didnt , but he left and I was at school and no one was home for a good 3 hours . I got no notification on my door or mailbox . So does that mean its still on its way ?
Michelle answers:
Hi,
They are supposed to leave a notification and generally do. You can also check the tracking information to see if you missed the delivery.
Keep in mind that FedEx Ground and Home Delivery are actually independent contractors, so they will not follow the rules 100% of the time. With FedEx Express you can be reasonably certain that they will leave a notification every time.
Sandy asks…
What happens if you aren’t home to receive a package from fedex?
If you aren’t home at the time fedex delivers what do they do with your package?
Michelle answers:
If its nothing that has to be signed for they leave it by the door. U p s
does this also. When fedex delivers to me they don’t even wait for you to come to the door they just ring the door bell, and leave the package. If its something that you have to sign for, they will try again
the next day or you will have to go get it.
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