Your Questions About Fedex

Donald asks…

How hard is it for fedex to send something to another address?

If I need to have fedex change the shipping address on a package going to the same state but to a new address how hard is it to get them to find the package and correct it when the order has not even gone out yet? Is it likely they can correct it and have it sent to the right address?

Michelle answers:

How hard? Not *all* that hard – but the package may very well be delayed – and Fedex will very likely charge a re-routing fee (usually around $11) to the shipper.
Some shippers have agreements with Fedex that no recipient can call in to make a re-route or address correction – that the shipper has to authorize any such change.
A few shipper even have agreements with Fedex that *no-one* (not even someone from the shipper!!) can make any changes – – and that at *most* they can request the package be returned to shipper (RTS).
If the order hasn’t gone out, then there is no need to contact Fedex – – Fedex doesn’t have the package yet!! Contact the shipper – have the *shipper* change the address, *now* – before they send out any package. Maybe save yourself a few bucks.

Once a package has left the shipper, the simplest way to get around the new address issue (if you haven’t moved far) is to have Fedex hold the package at their stattion or at one of their retail locations (Fedex Office). Then you just have to go *there* and show an ID from the old address.

Robert asks…

How often does FedEx update their tracking results?

I recently bought a computer and it is being shipped to me in Boston via FedEx. It left the Dell Warehouse in North Carolina on Friday, and that is the last place it says it has been for the last two days. Does FedEx just not update their systems often, because I know UPS has tracking updates everyday.
Thanks a lot! It says it should be here on Tuesday.
And I’m not staring at it… I was just wondering why it hasn’t been updated in 2 days.

Michelle answers:

From what I’ve seen, FedEx locations are event driven rather than time driven and run on the departure side, not on arrivals.

Your likely next event will be when it leaves the FedEx delivery location in your area Monday morning.

It likely arrived in Boston area somewhen Saturday, but there is no delivery on Sunday unless extra was paid, so the next delivery day is Monday.

🙂

Nancy asks…

What playoff style did the PGA tour have before the FedEx Cup?

I know the FedEx Cup is the current format, but before the FedEx cup, did the season just end?

Michelle answers:

The Fedex Cup is the first playoff system for golf. They did it because after the PGA Tour Championship was over people wouldn’t tune in as much to the rest of the golf tournaments for the rest of the year. The PGA tour needed their ratings to go up so they started the FedEx cup to add some drama to the end of the season so more people would tune in. Also, the FedEx cup makes playing in and also winning tournaments more important.

Mark asks…

How am i going to get my parcel from dhl or fedex if i’m always not at home daytime?

I recently intended to something online, they will use DHL or Fedex to deliver the goods to me but my worry is how will the DHL or Fedex do the delivery if I’m not at home? Usually i will not be at home during daytime, any recommendations to me how am i going to do if i wish to buy goods online? Thanks for your suggestions.

Michelle answers:

For FedEx:

Depending on where you live (house, apt) and the area, many deliveries are left for you whether you’re home or not.
Unless the shipper requests a signature or you live in a high-traffic area a signature will probably not be required. If an indirect signature is required, you can either sign the doortag after an attempt has been made, or leave a note asking to driver to leave your delivery – let him know where – and sign it. It will be waiting for you.

You also have the option of calling 800-GO-FEDEX and having your package diverted to where you will be or sent to a FedEx Office/Kinko’s location where you can pick it up at your leisure.

Good luck!

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