David asks…
Can I use my credit card or debit card for fedex cash on delivery?
I ordered some items from a website using cash on delivery service through Fedex as the carrier. When the items arrive, can I use a debit or credit card or do I have to pay with Cash?
What happens if I pay in Cash and the carrier decides to take a chunk of it?
Michelle answers:
No. From the FedEx web site:
“FedEx tries to contact your recipient before delivery so payment is ready. Your recipient can pay by personal check, money order, cashier’s check, company check, official check or certified check. We return payment to you the next business day via FedEx Standard Overnight® (where available; otherwise FedEx 2Day®).”
Betty asks…
Does fedex charge to pick up an item from you?
I had bought something online but i told them i want to return it. The company sent me a printing fedex label so i can return it. But i don’t have time to go to fedex and return it. If i ask fedex to come pick it up instead, will they charge me? And if so how much? I know usps doesn’t charge but i need to deliver it to a fedex.
Michelle answers:
Yes they charge for pick up. The last time I checked it was 6 or 7 dollars but the charge would depend on the weight and size of the package.
Michael asks…
Can I have a fedex signature required package held at the store?
I want to have a fedex signature required package held at the store. It has not arrived yet. It is international priotory.
Do I just enter the tracking number on the site and do it, or will I call them?
I am a minor, I only have my school Id. Will it sufficient to prove I’m the recipient?
Michelle answers:
It’s tricky because you’re a minor. If by store you’re referring to a FedEx Office or FedEx Customer Service Center, you should be able to call and have them hold for pickup. I don’t think FedEx allows you to do it over the Internet yet. UPS does.
Laura asks…
How long does it take for a package to arrive through Fedex?
I ordered something and the fedex tracking system said that its in the vehicle and it left at 7:33 am. I’m in California. UPS usually comes around 11am so I’m kind of confused.
Michelle answers:
If it’s say “On FedEx Vehicle for Delivery” it should be delivered by today… Unless the package is not due for delivery. Some Fedex package arrive at the local station a day earlier and they hold the package until the due date. Check on your tracking # again, it should tells you when it’s due… FedEx usually comes to deliver package in the day time till 8pm (it’ll be depends on what time your fedex guy deliver to your area). They used to deliver package around 7pm in my area… So, check again.
Good luck
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