Mandy asks…
How can I combine or delete my yahoo accts?
I couldn’t remember my original acct. password or answer to one of my security questions. I opened another acct. and another by accident. My original is my Facebook login, I just stayed logged in. I want to keep my original yahoo acct, what steps do I take to clear up such a mess
Michelle answers:
Hi Mark,
Although we cannot merge your Yahoo! Accounts, we can help you to regain access to your old account. You mention that you used Facebook to log in, which means that you would have to click “log in with Facebook” on the sign in page and enter your Facebook username and password to sign in. To get help with your password for an OpenID account created with Facebook, you will need to contact Facebook support.
If your account was created with Facebook, but was then upgraded to a full Yahoo! Account with a Yahoo! ID and password, then I suggest contacting our email support team for more assistance. They will be able to gather some additional details about the issue, and try to verify your account to provide you with password assistance. Please go to this URL:
http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact
Please submit a request on this issue by selecting Yahoo! Accounts as the product, password and sign in as the category, and unable to sign in as the subcategory.
Note: Be sure to completely fill out the help form so that the support team has all of the information necessary to assist you.
I hope this helps!
Daniel asks…
How to get rid of facebook login?
Yahoo keeps trying to get me to link my answers account with my facebook profile. How do I stop this annoying popup appearing?
Michelle answers:
Just above the “Submit” button there is a line that asks if you want to share this update to Facebook. Uncheck that box and you’re golden.
Susan asks…
Why will the Facebook login page not load?
When I try to get on Facebook, both by typing the web address in or going to the site via Google, the page is just white. There is no Facebook banner or picture and the page says it has loaded. I am on Firefox on my laptop at the moment, I downloaded Chrome and the page loads fine on that.
I have cleared my Cache after someone suggested that but nothing has worked. I can’t recall any updates or changes I have done that would cause it, I first noticed it after my iPad had been connected to my laptop whether there is any correlation?
It only seems to be Facebook that has the problem; I tried Twitter, Youtube and ebay and they’re fine.
Any ideas?
Thank you.
Michelle answers:
If it loads fine on your chrome but not on your firefox, it only means browser issue — reset would be one of the basic things you can do — but if it does not work — try uninstalling/reinstalling firefox
John asks…
I’m using firefox. When i start it, it opens few sites, but after 2 mins, it stops responding and starts again?
I’ve been using all versions of firefox. This problem started after the 9th version. I start the firefox. I type in a address, it opens it. If i try other address, it doesn’t open it for 2 mins. But after 2 mins, it starts working normally. For ex: i go to facebook, i login. It logs in but doesn’t load all the images, text, etc. But after 2 mins when i refresh, it starts working normally.
Please please help me solve this irritative problem.
Michelle answers:
Firefox problems, use chrome with wot & ad block plus
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