Michelle answers:

FEDEX Does not deliver to Cuba, nor UPS , only DHL and certain things, you can not send all kinds of stuf and is very very expensive , just for 2 lb of fotos and letters it cost me 42.00 ( and tha was with a special rate since I used my company’s account)
The reason is that FEdex is an american based company and there are no commercial relations between the 2 countries ( US emabrgo) , and DHL is a German based company. And by the way do not count on speed the fastest way that the package arrived was a week.

Michelle answers:

It was shipped via FedEx SmartPost.
This is a system where FedEx delivers the package to your local post office distribution center.
They do not bring it to your house, like with normal FedEx

So FedEx dropped it off at the distribution center this morning. Now it’s treated like normal US mail. The post office will most likely deliver it with your regular mail tomorrow. However, sometimes there is a backlog of mail (usually at Christmas) so it might actually take 2 days to get out of the post offce.

Shippers save money by using SmartPost. It get to your area safely by normal FedEx. But you don’t have to pay the FedEx man to come to your house. But instead the normal mailperson brings it who is already coming to your house.

Michelle answers:

Are we talking about FedEx the express side of the business, or FedEx Ground, the parcel side of the business, like UPS? If Express then you should get your package by the delivery time the shipper paid for (Early Morning, Business Morning, Business Day, etc.).

If you’re talking FedEx Ground (also know as FedEx Green), pretty much they do. Same with UPS.
FedEx and UPS usually will deliver to businesses first, then residences, then on their way back to the terminal they’ll stop by the businesses again for the pickups.

Most businesses start their day at 8 AM, leave at 5. Business need their shipments early so they can keep work flowing and get orders out. Then as orders are taken and processed throughout the day, they are ready to be shipped. So FedEx and UPS stop by the businesses that have shipments ready towards the end of the day, to collect them all at once. Makes sense, doesn’t it?

Most residences however don’t have anyone home during the day, most are out to work or school. So it makes sense to deliver those packages when the people are home.

I’m speaking in general. FedEx and UPS splits up their territories into many area, each covered by it’s own truck, or more than one truck. If a particular territory is made up mostly of residences, then those would see their packages delivered much earlier than an area with a lot of businesses.

If you want your package first thing in the morning, but don’t want to pay the very high price for that, ask the shipper to ship the package “will call” to the FedEx or UPS office. That means they will hold the package at terminal when it gets there, and you pick it up, usually by 9 AM local time.

Michelle answers:

FedEx ground delivers mon – fri.
FedEx Home Delivery delivers tue – sat.
FedEx Express delivers mon – sat.