Helen asks…
How do I save all the data in firefox, passwords and stuff?
I wanted to reinstall windows and I dont want to lose all the data stored in firefox. And i wont remember most of them.
Michelle answers:
Two main things you would like to export
bookmarks:
to export bookmark goto bookmarks>Organize bookmark>Import and Backup> and click backup, this will save your bookmarks
passwords:
to export passwords you will need to install and password exporter add-on which is available from firefox website
https://addons.mozilla.org/en-US/firefox/addon/2848
let me know if it isn’t clear
Nancy asks…
How do you block a website using firefox?
I have looked everywhere in the internet settings and don’t see any way in which firefox will allow me to block a certain website from being able to be accessed on my computer. Please don’t ask me why I want to block a website, just tell me if there is a way to do it. Thanks!
Michelle answers:
Firefox doesn’t have an intrinsic ‘blocking’ of certain sites
However you can use certain extensions…according to me ‘procon’ extension comes close to what u are asking about.
Click Tools-> Add ons -> make sure ur in the extension tab -> click get extensions at the bottom. In the page which opens up, type in procon in the search field. Click Install now to install that extension.
Alternatively, you can edit the hosts file. The hosts file will be located in C: windows system32 drivers etc (provided ur windows is installed in c:windows)
Open the hosts file with notepad or any text editor of ur choice.
At the bottom in a separate line in the file enter:
127.0.0.1 www.google.com (example if u want to block access to google.com)
for each site which u want to block do this, that is place an entry on a separate line like i showed u.
However, this won’t block access to all the URLs..some nasty ones will slip through…so u’ll have to see which ones get blocked..
Anyway, once u alter the hosts file, save it, and restart firefox..and u’ll see that the entries which u placed in the hosts file, those sites would not open …but they would also not open in any other browser which u have, not only in firefox.
Yet another way is by using third party tools for ‘parental control’
that’s it 🙂
Thomas asks…
How can i get Norton 360s cool identity protection thing to work with firefox?
i always used ie until i got sick of it messing up so i installed firefox and now the norton toolbar with identity safe doesnt show up. alos since ive installed firefox i cant log into myspace or hotmail, and yes ive cleared my cache and browsing history.
how can i fix both of these issues? please no norton sucks comments, i really like the identity safe feature.
Michelle answers:
Hi sBailey_775,
This is Mike from the Norton Authorized Support Team.
The Identity Protection feature of the Norton Toolbar on Firefox 3.5.x is compatible with Norton 360 version 3.
If you are using Norton 360 version 2, as long as you have a valid subscription, you are entitled to a free update to version 3. Please NOTE, while this process will update you to the latest version of Norton 360, it will not extend your subscription. To update, visit the Norton Update Center at the link below.
Http://www.symantec.com/home_homeoffice/support/special/upgrade2007/vista/migration_start.jsp?site=nuc
After the updates are complete, launch Firefox and make sure the Norton Toolbar is selected under the “View” menu.
If you are already using Norton 360 version 3, mouse-over the “PC Security” bubble and choose “Check for Updates”. If any updates are installed, restart your computer and then repeat the process, possibly multiple times, until you are informed that there are no more updates available.
Next, open Norton 360 version 3, select “Help & Support” and then choose “About”. The version number should read “3.0.0.135”.
If you still are unable to get the toolbar to appear, please run the hot fix below.
Http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090630130818EN
Thank you,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
Richard asks…
Why do people use Internet Explorer when Firefox is so superior?
I just deleted Firefox off a computer I am selling and have been using internet explorer all morning. Having to see all those ads and waiting for them to load, it is just annoying. Why do people use it?
Michelle answers:
I could not agree more … I use firefox with ad block plus and it is zippy surfing … I use my brother’s laptop which is way faster than mine and using internet explorer is soooo painful … And i try to talk him into downloading firefox but he says he doesn’t mind the ads ?!?!
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